Participants completed questionnaires about empowerment, worry, cardiac anxiety, and their relationship with the genetic counselor. The follow-up questionnaire was completed before results from genetic tests ordered at the visit were disclosed, allowing the researchers to examine reported changes after counseling separately from the impact of test results.

Average empowerment increased after the visit, while worry and fear on one cardiac-anxiety measure decreased slightly. Changes differed across some groups: worry decreased more among people with less formal education, an arrhythmia-related reason for referral, or an inherited-risk status rather than an established clinical diagnosis. A stronger patient-reported relationship with the counselor was associated with a larger increase in empowerment, but not with the decrease in worry.