Health & Medicinearticle2026-10-14

Public Perceptions of Timeliness for AI Use and Human Oversight

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Abstract

This cross-sectional study assesses perceptions on use of artificial intelligence (AI) for medical patient portal messaging and mental health support, with opinions stratified by birth generation.

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View paper (DOI)Open access versionOpenAlexJAMA Network OpenPublished 2026-10-14

Authors: Natalie C. Benda, Uday Suresh, Afra Shamnath, Isabella Buitron, Megan Elizabeth Salwei, Laurie Lovett Novak, Xuhai Xu, Meghan Reading Turchioe

Institutions: Columbia University, Vanderbilt University, Vanderbilt University Medical Center