The University of Melbourne

Performance Evaluation in Small Hierarchical Call Centres in a Transient Regime: A Case Study

Abstract This paper addresses a fundamental and practically significant problem in call centre operations, determining optimal call allocation policies and evaluating their performance so as to meet client service targets while minimising staffing costs. Motivated by a problem pr...

From Testing to Treatment: A Mixed-Methods Study of Organisational Readiness for Intravenous Iron for Pregnant Women with Anaemia in Bangladesh

Abstract Anaemia affects over one-third of pregnant women in Bangladesh, leading to serious consequences including maternal death and stillbirth. Yet, only about half of pregnant women are tested for anaemia, and few receive intravenous iron – an effective treatment option. It re...

ANALYSIS OF THE CARRYING CAPACITY AND SETTLEMENT CAPACITY IN ASSESSING THE READINESS OF KARANGNUNGGAL DISTRICT AS A CANDIDATE FOR THE CAPITAL OF SOUTH TASIKMALAYA REGENCY.

<ns5:p>Background The formation of the New Autonomous Region Candidate of South Tasikmalaya Regency has designated Karangnunggal District as a potential location for the regency capital. As the center of government and local activities, Karangnunggal faces significant challenges...

Mauritius: assessing its international agency

Mauritius has developed international agency through various means. The island state occupies a strategically important location in the western Indian Ocean, with India as the leading power, but other powers such as China, the United States and France are also involved. Internati...

Morphogenesis of street networks in informal settlements: Building/plotting/extending/gridding

Abstract This paper articulates an urban design logic of informal settlement. While there are many different morphological outcomes of informal settlement processes, there are common patterns of expansion, intensification, and design of public space networks. Unlike formal urban...

Reduced Complexity Model Intercomparison Project phase 3: experimental protocol for coordinated constraining and evaluation of reduced-complexity models

Abstract. Reduced-Complexity Models (RCMs) are a critical tool for synthesising climate science knowledge and providing climate projections for a wide range of emissions scenarios. The Reduced-Complexity Model Intercomparison Project (RCMIP) provides a framework for the coordinat...

Progress, challenges, and future directions of pancreatic cancer surveillance in high-risk populations

Pancreatic cancer remains one of the most lethal malignancies because most patients are diagnosed with advanced disease, when curative treatment is rarely possible. Population-wide screening is not currently recommended because pancreatic cancer remains relatively uncommon. Early...

Stochasticity in response to rostrocaudal and mediolateral determinants influences inaccurate specification within kidney organoids

The differentiation of human pluripotent stem cells to kidney requires the accurate recapitulation of complex morphogenetic patterning events within an in vitro environment. Current protocols are assumed to accurately pattern through intermediate mesoderm to kidney with outcomes...

Developmental Care and Follow‐Up of Infants Exposed to Alcohol and/or Drugs in Utero: An Australian Benchmarking Survey

AIM: Infants exposed to alcohol and/or drugs (AoD) in utero are at considerable risk for developmental complications which are amenable to early intervention. There are no published guidelines in Australia for the allied health care of infants and toddlers (0-2 years) who have be...

The Past, Present, and Future of Online Biodiversity Knowledge Systems

In recent decades, the availability and accessibility of biodiversity data and the profusion of portals, tools, and platforms through which to utilize them have increased rapidly. This reflects the extensive variety of challenges biodiversity data are being used to address and th...

Mapping pediatric cardiac troponin testing worldwide: results from the IFCC survey on emerging applications, standardization needs and access

OBJECTIVES: Limited guidance on the use and interpretation of cardiac troponin (cTn) testing in pediatric populations has restricted its broader adoption, despite the significant burden of congenital and acquired cardiac conditions in children. This survey aimed to evaluate globa...

Under Construction: Reproducing Colonial Landscape Perspectives in Natural Resource Management of Public Reserves

The values and land use preferences deemed legitimate in natural resource management are not neutral—they are circumscribed by inherited colonial structures that determine which landscape perspectives carry weight in public decision-making processes. This paper examines a land sw...

Mild malformation of cortical development with oligodendroglial hyperplasia in epilepsy (MOGHE): genetics, mechanisms and precision therapy

Mild malformation of cortical development with oligodendroglial hyperplasia in epilepsy (MOGHE) is a recently defined malformation of cortical development that is an important cause of childhood-onset drug-resistant epilepsy. Clinically, the epilepsies associated with MOGHE are h...

Inspiration or instigation? Bidirectional links between body-focused content, body image, and disordered eating urges

Using ecological momentary assessment (EMA), we examined the bidirectional relationship between body-focused inspiration content and body image and disordered eating urges, as well as the potential moderating effect of gender on these relationships. Undergraduate men and women (n...

Resistant starch as a dietary strategy for metabolic and gut health: Implications for Asia-Pacific populations.

BACKGROUND AND OBJECTIVES: Metabolic diseases are rising rapidly across the Asia-Pacific region as traditional diets are displaced by refined, low-fibre foods. Resistant starch (RS) is a fermentable dietary component that modulates gut microbial activity and short-chain fatty aci...

When the map is not the territory: a duoethnographic inquiry into language portraits, ideology, and researcher reflexivity

Language portraits are now a routine tool in multilingual identity research. Their conventions have been examined critically within the field, yet the flatter version that circulates in many applied uses has received less of the scrutiny applied to other research instruments. In...

Building the toolkit to address malaria resurgence and radical cure of vivax malaria in Ethiopia: a meeting report

Abstract Ethiopia has experienced a substantial resurgence in malaria in recent years, with increasing case numbers and a growing contribution of Plasmodium vivax in several regions. At the same time, new evidence supporting improved radical cure strategies, including high-dose p...