As healthcare systems move more services online, older adults who lack internet access, digital skills or suitable support may have less access to health-related resources. The review links this exclusion with delays in prevention and treatment, poorer quality of life and adverse health outcomes.
The authors describe digital exclusion as part of wider structural inequities rather than only a technology problem. They call for coordinated responses that include affordable access, support for digital skills, age-friendly services and non-digital options for people who remain excluded.



