Accelerating ambient AI scribe enterprise-scale deployment: Cleveland Clinic’s novel approach to health system-industry partnership
Abstract
Abstract Artificial intelligence scribes are increasingly common in clinical settings, but a blueprint for deploying them efficiently at scale is lacking. We share information about the Cleveland Clinic’s vendor-health system deployment partnership consisting of four pillars: governance, training and onboarding, support, and real time learning. This partnership enabled deployment and onboarding of over 4000 ambulatory care clinicians in 4 months and can inform other health systems tasked with rapid enterprise-wide deployment.
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Authors: Amy Merlino, Abigail Blue, Eric Boose, Beth Meese, Jennifer Owens, Jean Vickers, Alisa Angeloff, Monica Arnold, Ruijun Chen, Madeline Grade, Phuong Anh Pham-Viernickel, Benjamin Rosner
Institutions: Cleveland Clinic, AMN Healthcare (United States)