The Portrayal of Libraries as Remote Workplaces in the General Media: A Qualitative Content Analysis

Abstract

A sample of 52 sources were analyzed to investigate how libraries are portrayed in the general media as spaces for remote workers. Features highlighted as advantageous included meeting rooms, booths, quiet zones, and on-site cafes; Wi-Fi, computers, reprographic services, and suitable desks; the quiet, yet social, comfortable, safe and aesthetically pleasing environment; and libraries’ free access and convenient locations. Disadvantages included crowding and noise levels, insecure belongings, inadequate resources, and limited opening hours. The wide range of positive features suggests that remote workers’ needs are varied and complex, as are the ways in which libraries can meet these needs.