Social Sciences · Political Science and International Relations

Social Policy and Reform Studies

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Abstract editorial illustration accompanying the article: When public services go digital, social rights can depend on digital skills

When public services go digital, social rights can depend on digital skills

A theory article proposes the concept of a “digital citizenship prerequisite” to describe how online public services may make access to social rights depend on people’s digital resources. It argues that this can weaken the welfare state’s universal reach in practice, especially for people with lower incomes, less education, older people and rural residents.

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