Woxsen School of Business

Starbucks and the AI inventory rollback: Computer vision failure and IT governance in physical retail

This teaching case examines the nine-month deployment and eventual discontinuation of Automated Counting, an AI-powered computer vision inventory management system developed in collaboration with Redmond, Washington-based firm NomadGo. One of the most prominent enterprise AI roll...

Assessing the role of nuclear energy in promoting green growth: a quantile-based analysis for BRICS

The green economy and clean energy transition have become central global priorities. Nuclear energy, with its potential to reduce carbon emissions, offers a promising pathway for shifting from conventional growth models to green growth. In this context, this study examines the in...

When software became a point of failure: The Boeing 737 MAX crisis and the governance of safety-critical IT systems

This case study examined the Boeing 737 MAX crisis from the perspectives of safety-critical software development, information technology management, and managerial decision-making. The case was set against the backdrop of two fatal aviation accidents in 2018 and 2019 that led to...

‘Ambidexterity in Action’: Combining Exploitation and Exploration Through Innovation Portfolio Management for Interlinked Ambidexterity

ABSTRACT Many companies face the challenge of successfully managing the tensions from simultaneously exploiting their current business for incremental innovations while exploring new opportunities for more radical innovations. Increasingly, scholars suggest ‘interlinked ambidexte...

Substrate-dependent performance patterns in nanocoatings across interior materials

Nanostructured coatings are widely used to enhance surface durability while preserving visual appearance, yet it remains unclear whether performance is primarily governed by coating chemistry or by the underlying substrate. Here, we address this question through a structured scop...

Markets, margins and missing voices: explaining the decline of Working-Class literature in India

Purpose The purpose of this study to document and criticaly analyse decline of Working-Class literature in India. Historically, this literary tradition took root in the struggles of workers during industrialisation and the anti-colonial movement, functioning as a powerful medium...

Positive Solutions of a Fifth-Order Boundary Value Problem for Couple-Stress Porous-Channel Flow

In this paper, we study the existence of positive solutions for a nonlinear fifth-order boundary value problem arising from fully developed couple-stress fluid flow through a porous channel. Under a natural restriction relating the couple-stress and permeability parameters, the a...

Enhanced stability and controlled release of mandarin peel bioactives formulation for sustainable nutrition and next generation food system

This study explored the microencapsulation of mandarin (Citrus reticulata) peel extract using ionic gelation and freeze-drying to improve the stability and bioavailability of citrus bioactives. Encapsulation involved sodium alginate, maltodextrin (MD), gum arabic (GA), and Aloe v...

Digital taylorism and the future of employment relations in India

This study examines the gig economy as a site of contested employment relations, interrogating how algorithmic governance reshapes the social contract between workers and platforms. Drawing on a scoping review of 145 studies, this paper develops a conceptual framework integrating...

Driving Sustainable Performance Through Green HRM: A Mediated– Moderated Model

This study investigates the role of green technology adoption (GTA) and green organisational strategy (GOS) in enhancing sustainable performance (SP), with green human resource management (GHRM) as a mediator and green commitment (GC) as a moderator. Drawing on data from 243 mana...

Investigating consumer AI adoption in the banking sector: a cross-context meta-analysis of key determinants

Purpose This study addresses the fragmented and inconsistent findings regarding consumer adoption of Artificial Intelligence (AI) in the banking sector. Through a meta-analysis of existing empirical research, it identifies and evaluates the most influential determinants of AI ado...

A systematic review of advancements in Blockchain IoT-based digital transformations in agricultural systems

Smart agriculture, often termed digital agriculture, is a revolutionary strategy in contemporary agriculture that uses modern innovations, including data analytics, Internet of Things (IoT) devices, and automation. This approach aims to increase agricultural production, reduce re...