University of Labor and Social Affairs

Human–AI Interaction and Work Transformation: Insights From Tourism Professionals

This study examines how generative AI (GenAI) is reshaping tourism work through tourism professionals’ experiences. Drawing on semi-structured interviews supplemented by contextual fieldnotes with 18 workers across tour guiding, travel consulting, customer service, and tour desig...

The moderating role of human capital in the effect of economic complexity on income inequality

Abstract Purpose This study examines the impact of economic complexity on income inequality and investigates whether this relationship is moderated by human capital across countries with different levels of economic complexity. Methodology Using panel data for 40 countries (2012–...