Singapore University of Social Sciences

Unveiling halal luxury hotel service quality: key attributes from online reviews

Purpose Luxury hotels catering to the needs of halal markets continue to grow in popularity. While there is emerging research on luxury services and attributes valued by Muslim consumers in general, there is a lack of certainty on the factors that matter to consumers in the conte...

Are We Living in an Algorithmically Determined World?

This paper critically examines the pervasive yet often unsubstantiated notion that we are living in an algorithmically determined world. While popular discourse and some academic literature suggest a monolithic takeover by algorithmic systems, this research argues for a more nuan...

Co-Evolution of Artificial Intelligence and Green Technological Innovation: A Computational Mapping and Diagnostic Framework

Artificial intelligence (AI) is increasingly recognised for its transformative implications for sustainability transitions. Yet little is known about how AI co-evolves with green technological innovation systems and whether institutional adaptation keeps pace with technological d...