James Cook University Singapore

Unveiling halal luxury hotel service quality: key attributes from online reviews

Purpose Luxury hotels catering to the needs of halal markets continue to grow in popularity. While there is emerging research on luxury services and attributes valued by Muslim consumers in general, there is a lack of certainty on the factors that matter to consumers in the conte...

From gamification to work performance: a two-wave, two-study examination of psychological needs and meaningful work of employees in China and Singapore

Purpose Organisations are increasingly adopting gamification as a strategy to enhance employee motivation, engagement, and performance. While prior research has primarily examined gamification as an organisational tool, this study shifts the focus to how employees experience gami...