Yuchen Liu

Toxicities of cancer immunotherapy: clinical manifestations, underlying mechanisms, and management

Abstract Cancer immunotherapy, particularly immune checkpoint inhibitors (ICIs) and chimeric antigen receptor T-cell (CAR-T) therapy, has transformed the treatment landscape of multiple malignancies. However, dysregulated immune activation can cause a wide range of toxicities tha...

The interactive influence of service recovery agent and language style on consumer forgiveness: mediation of perceived sincerity

Purpose This study aims to examine how the interaction between service recovery agent (human vs robot) and language style (formal vs informal) affects consumer forgiveness and investigates the mechanisms and boundary conditions of this effect, grounded in complementary fit theory...