Xiaole Chen

The Impact of Supply and Demand Heterogeneity on Queue Configurations at Passenger–Taxi Stations: Pooled, Dedicated, and Hybrid

ABSTRACT This paper examines the impact of supply and demand heterogeneity on queue configurations in service systems such as passenger‐taxi stations at transportation hubs. There exist two types of passengers (short‐haul and long‐haul) and two types of drivers (short‐haul and lo...