Vinod Raut

Service Quality and Customer Satisfaction In Rural Banking: A Comparative Study Of Public And Private Sector Banks In Marathwada

Abstract Service quality has become a major basis on which customers distinguish competing banks, particularly when products and prices are broadly comparable. This study examines how rural customers in Marathwada, Maharashtra, perceive the quality of services delivered by public...

Service Quality and Customer Satisfaction In Rural Banking: A Comparative Study Of Public And Private Sector Banks In Marathwada

Abstract Service quality has become a major basis on which customers distinguish competing banks, particularly when products and prices are broadly comparable. This study examines how rural customers in Marathwada, Maharashtra, perceive the quality of services delivered by public...