V. M. Thoyyib

Citizen‐to‐Citizen Interaction and Information Quality in E‐Government: The Role of Cognitive Social Capital

ABSTRACT Although citizen‐to‐citizen (C2C) interaction is increasingly embedded in e‐government use, the role of social interaction and its relationship with peer‐driven information flows remain largely underexplored. This study examines how online citizen‐to‐citizen social capit...