Punkaj Gupta

Closing the Value-Voice Disconnect: Operational Pointers for Healthcare Governance

The Value-Voice Disconnect is the gap between what hospital administration can count, meaning cost, throughput and measurable output, and what clinicians know from the bedside, which is contextual and largely uncounted. Naming the gap has not closed it. This paper turns the conce...

Closing the Value-Voice Disconnect: Operational Pointers for Healthcare Governance

The Value-Voice Disconnect is the gap between what hospital administration can count, meaning cost, throughput and measurable output, and what clinicians know from the bedside, which is contextual and largely uncounted. Naming the gap has not closed it. This paper turns the conce...

Closing the Value-Voice Disconnect: Operational Pointers for Healthcare Governance

The Value-Voice Disconnect is the gap between what hospital administration can count, meaning cost, throughput and measurable output, and what clinicians know from the bedside, which is contextual and largely uncounted. Naming the gap has not closed it. This paper turns the conce...