Muhammad Farrukh Shahzad

Supervisor incivility and employee withdrawal in the tourism sector

Abstract The issue of workplace incivility is becoming more prevalent in service-oriented industries due to its negative effects on employee well-being and organizational performance. However, previous research has primarily examined isolated outcomes of supervisor incivility, pr...

Beyond resistance: an integrated psychological organizational model of employee response to digital transformation

Organizational competitiveness increasingly depends on successful digital transformation, yet employee resistance remains a critical barrier. This study develops an integrated framework grounded in Innovation Resistance Theory and Social Cognitive Theory to investigate key driver...