Michael Sony

Navigating initial Lean Six Sigma adoption: lessons from high-growth, high-tech manufacturing firms

Purpose This study investigates first-time Lean Six Sigma (LSS) adoption in technology-intensive manufacturers undergoing rapid scaling. Prior research largely reflects mature, stable operations and offers limited theory-driven insight into early-stage governance, capability-buil...

Navigating the exploitation–exploration paradox: the impact of industry 4.0 technologies on supply chain performance from the Organisational ambidexterity lens

Industry 4.0 (I4.0) technologies have significant potential to improve supply chain performance, yet organisations often struggle to realise these benefits in practice. Drawing on Structural Ambidexterity Theory, this study examines how specific I4.0 technologies affect core supp...