Lisa S. Rotenstein

Rebuilding Trust in the Patient-Physician Relationship

This Viewpoint discusses the need to rebuild, enhance, and sustain patient-physician trust and explores various initiatives that are being implemented to address this need.

Care Team Response to Patient Portal Message Content and Writing Style

Importance Patient portal messages are an increasingly central channel for patient-clinician communication, but there are inequities in how responsive care teams are to messages sent by patients from historically marginalized groups. The reasons driving these disparities are not...