Hồ Diệu Khánh

Servant Leadership and Organisational Commitment Among Hotel Employees: Comparing the Roles of Job Satisfaction and Organisational Citizenship Behaviour

Servant leadership (SL) is associated with favourable employee outcomes in hospitality, but it remains unclear whether its relationship with organisational commitment (OCM) is reflected more strongly in employees’ job evaluations or in their discretionary contributions. This cros...