Elena Berti

Integrating urgent care centers into primary care networks to reduce emergency department overcrowding: a real-world implementation and evaluation

Emergency Department (ED) overcrowding is a major challenge for health systems and is often driven by high volumes of low-acuity visits. In 2023, the Emilia-Romagna Region in Italy implemented a network of community-based Urgent Care Centers (UCCs) to provide timely care for low-...