Cora Krömer

Support as a Service: Building the bwFDM-Helpdesk for and with the RDM community in Baden-Württemberg

The state initiative for research data management (RDM) in Baden-Württemberg bwFDM [1] is advancing RDM support on the state level by implementing a new helpdesk system that will provide faster, more efficient support for researchers and staff at research institutions in Baden-Wü...