Cindy Sing Bik Ngai

Utilizing Artificial Intelligence in Personal Health Contexts: Investigating Information Seeking Motivations, Information Processing Behaviors, and Behavioral Responses During and After Interaction with GenAI

Following the advent of generative artificial intelligence (GenAI), seeking health information on GenAI has become a more common and flexible approach. However, laypeople's health information seeking and processing (HISP) motivations and behavior on GenAI platforms remain underex...