Cen April Yue

Listening as diversity management: Understanding the role of internal communication in fostering LGBTQ+ inclusion in a polarized context

Amid an increasingly polarized sociopolitical environment and the rollback of organizational diversity, equity, and inclusion (DE&I) initiatives, the pursuit of LGBTQ+ workplace diversity in the United States faces growing resistance and renewed vulnerability. While requisite var...

A Mixed-Method Approach to Exploring the Role of Strategic Internal Communication in Fostering Employee Passion at Work

This mixed-method study explores how strategic internal communication in the organization can foster employee passion at work. Drawing on interviews with 23 internal communication leaders and a national survey of 1,014 full-time U.S. employees, the study identifies key communicat...