Bingsheng Liu

Coproduction Willingness and Citizen Satisfaction: Evidence From an Extended Expectancy‐Disconfirmation Model

ABSTRACT Citizen satisfaction in coproduction contexts is crucial for public service governance. Drawing on the Expectancy Disconfirmation Model, this study uses survey‐based quadratic response surface analysis to examine how congruence between expectations and performance relate...

Unveiling the determinants and formation mechanisms of the intention-behavior gap among private enterprises participating in new infrastructure construction

Purpose A disconnect between the intention to participate and the actual engagement among private enterprises is impeding the effective promotion of new infrastructure construction (NIC). To address this critical barrier, this study aims to identify the determinants of this inten...