Andrei Bonamigo

Integrating Industry 6.0 with DMAIC: from systematic review to conceptual framework development – lessons from Ibero-America and Asia

Purpose The main purpose of this paper is to review different facets of Industry 6.0 (I6.0). The study also presents a systematic DMAIC-assisted I6.0 framework for enhanced operational excellence (OPEX) and sustainability from the perspectives of Ibero-America and Asia. Design/me...

Demystifying the Lean 6.0 concept: integrating Industry 6.0 technologies with lean culture for innovation

Purpose This research paper aims to examine how companies are preparing to adopt Industry 6.0 (I6.0) and Lean Culture by identifying challenges, best practices, and the maturity of their integration with Knowledge Management (KM). It proposes the concept of Lean 6.0, which integr...

A lean-based method for patient journey improvement: enhancing value and performance in healthcare delivery

Purpose This research introduces a lean-based method, from the customer’s perspective, aimed at continuously improving the sequence of value and non-value stages throughout the purchase journey, named the ideal customer journey method (ICJM). Design/methodology/approach The ICJM...